Enterprise Support Programme (ESP)
The Enterprise Support Programme (ESP) has been designed to provide support services for your business and to achieve certainty around your GIS support requiremnts.
- Would you prefer to be involved with your designated tasks rather than the day-to-day operational requirements of your GIS infrastructure?
- Have you signed up to the ESRI ELA which provides enterprise-wide licences of ESRI GIS software?
- Would you prefer to have a support agreement in place that is customisable to your needs?
- Would you prefer to have your support budgetary requirements clearly defined and purchase support hours at a preferential rate?
EGL specialist personnel have a great diversity of knowledge and are available to support you.
- We can look after your system requirements including: software, upgrades and patches, scheduled data loads, system monitoring, alerting, optimisation and recovery.
- Our personnel are specialists with respect to ESRI GIS and can support you with your new acquisition of ESRI software through the ESRI ELA.
- Our customisable ESP can include consultancy to support customised training, GIS operational and user support.
- Support hours can be purchased in blocks at a preferential hourly rate, enabling you to pre-plan your budgets.
- The ESP includes access to our online support service and monthly reporting.
To see if the Enterprise Support Programme is right for you please contact us.
